Email Drop

[email protected]

Office

Mon - Sun, 9:00 AM - 9:00 PM

Contact Information

Multiple Ways to Reach Us

Contact

Phone Support

Speak directly with our relocation experts

Main Line: +852 2345 6789

Emergency: +852 2345 6790

Hours: Mon-Sun, 9:00 AM - 9:00 PM

Email Support

Send us your questions and requirements

Office Locations

Visit us at our regional offices

Hong Kong: Central Plaza, 18 Harbour Road, Wan Chai

Singapore: Marina Bay Financial Centre

Tokyo: Shibuya District, Tokyo

AsiaXPAT Logo
Get a Free Quote

Tell Us About Your Move

Quote

Fill out the form and we'll send a detailed, no‑obligation quote within 24 hours.

Our Locations

Find Us Around Asia

Map

Click on the markers to see our office locations and service areas

Frequently Asked Questions

Common Relocation Questions

FAQ

How long does an international move typically take?

International moves typically take 2-8 weeks depending on the destination and shipping method. Ocean freight takes 4-8 weeks, while air freight takes 1-2 weeks. We provide detailed timelines during the consultation.

What items are restricted or prohibited for international shipping?

Restricted items include firearms, ammunition, perishable foods, plants, and certain chemicals. We provide a comprehensive list during consultation and help you understand destination-specific regulations.

Do you provide insurance coverage for my belongings?

Yes, we offer comprehensive insurance coverage options. Basic coverage is included, with options to upgrade to full-value protection. We'll explain all coverage options during your consultation.

Can you help with customs documentation?

Absolutely! We handle all customs documentation and clearance procedures. Our team is experienced with international customs requirements and will ensure all paperwork is completed correctly.

What if I need to change my move date?

We understand that plans can change. We offer flexible scheduling and will work with you to adjust your move date. Changes may affect pricing, and we'll discuss any adjustments with you in advance.